Using Shropdoc

If you need  urgent medical attention that will not wait until your own surgery is next open, call 111.

You will be answered by trained call handlers; they are not nurses or doctors. They will take basic details and identify any life threatening conditions which may require a 999 call to the ambulance service.

You will be called back by either a doctor or a nurse usually within one hour. The doctor or nurse will discuss your medical condition with you. It may be possible to resolve your health concerns with advice over the phone or with a prescription to your local pharmacy. When appropriate, you will be offered an appointment to see one of our GPs in our Primary Care Centres or a home visit  depending on the severity of your condition.

Please note all calls are recorded for audit and training purposes.

All of our Primary Care Centres are  located within community or district general hospitals.  Patients are given an appointment time to be seen in these centres to avoid unnecessary waiting; they are not walk-in centres.

A list of the Shropdoc Primary Care Centres can be found here: Primary Care Centres Page