About Shropdoc

Our Mission Statement is :-

‘To care for and treat the patient in the right place without any unnecessary delay or discomfort by a responsible and empowered workforce’

Shropdoc provides services to 600,000 patients in Shropshire, Telford and Wrekin and Powys. We deal with over 200,000 calls and over 50,000 patients per year.

Shropdoc is a not-for-profit company established in 1996. We currently have over 300 GP members ,all of whom work in local general practice. We do not use agency doctors. We are a local employer of over 200 staff including nurses, drivers, call handlers and receptionists.

Shropdoc provides urgent medical services for patients when their GP surgery is closed and whose needs cannot safely wait until the surgery is next open, i.e. each weekday evening until the following morning and from Friday evenings until Monday morning or the next working day following a Bank Holiday.

Shropdoc also provides a range of other services such as :-

Education and Training.

Single point of access to health professionals for urgent care.

Physiotherapy telephone advice for patients.

Out of hours medical services to HM Prisons and MOD facilities.

For companies requiring more information about Shropdoc and our range of services please contact enquiries@shropdoc.nhs.uk

If you need urgent medical attention that will not wait until your own surgery is next open,
call 0333 222 66 55.

For emergency Dental issues for Shropshire/Telford & Wrekin residents please phone 111
and for Powys residents please phone NHS Direct Wales 0845 46 47

If your condition can not wait for 1½ hours this is likely to be an emergency
Please dial 999
Eg: choking, Chest Pain, Blacking out, Blood loss.

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Useful Links

Health Advice Child Temperature Information

Pharmacy Monthly Chemist Rota

Emergency Supply Chemists

Common Ailments Scheme

Mind UK Shropdoc's
charity of the year

Customer Service Excellence

Social Enterprise

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“Shropdoc service is in good health

I would like to make a comment on the Shropdoc Service which I have been very impressed with over the past two weeks. The service and attention given by Drs McMurray and Lovell during their visits to my home has been fantastic. Being a senior citizen aged 91, I was very concerned with my state of health. The reassurance and medication given by these two doctors certainly improved my condition. Furthermore, the time taken to visit me was very quick and responsive. I feel some of the bad publicity on the NHS Shropdoc service is not warranted and not a true reflection of the excellent service I received during the past two weekends. Many thanks to all concerned….much appreciated.

Monica Ellis, Brookfields, Weston Rhyn”