Say hello to our new IT partner - EBC Group

Network management is one of the most important components when mapping Shropdoc’s IT infrastructure, so we are really pleased to announce our new IT partner - EBC Group.

As a provider of urgent primary care services for patients across England and Wales, the infrastructure of our systems and IT is essential to help us maintain our services and reduce the pressure on hospital admissions.

A thorough tender process was carried out in which EBC Group were chosen above a selection of other providers to help us enhance and futureproof our current IT infrastructure. 

Investments include a new IT infrastructure, including pro-active server monitoring and back-up as well as firewalling and Multi-Factor Authentication. EBC Group’s remote IT helpdesk ensures that our teams can work smoothly and securely. High speed connectivity and Wi-Fi provides us with a modern workspace and seamless access to a new Cloud environment hosted and managed by EBC Group. 

Mike Bridges, Director of IT at EBC Group, said: “We’re delighted to be chosen as Shropdoc’s new IT provider. We work with a wide range of charities, so understand their unique requirements and the importance of giving them the peace of mind that their systems are being fully managed and supported by an expert provider.”

Louise Biffin, Director of Finance and IT at Shropdoc, said "As Shropdoc and the technological world around us rapidly change we must ensure that we invest to adapt and respond to meet the needs of our patients, customers, and our people. 

"EBC Group has been providing technology solutions to businesses and organisations for over 30 years to reduce their downtime and keep them running efficiently at all levels of their operations.

"We look forward to working with them to plan, implement and support our future IT and technology and enable us, as an organisation, to run smoothly and securely."

For more information about EBC Group’s products and services, please contact [email protected] or 0121 585 4400.