Keeping Shropdoc moving...

Our behind-the-scenes Shropdoc team members are an integral part of our service - and our Primary Care Assistants (colloquially known as ‘drivers’) take on a very important role.

When people think of Shropdoc they often think of the person at the end of the telephone, or the doctor they see at one of our urgent care centres – however, there are so many more people involved in delivering the service.

Who is Shropdoc?

Shropdoc is a not-for-profit company, established in 1996, initially for the sole purpose of providing urgent GP Out of Hours care to the population of Shropshire/Telford and Wrekin.

Since then, the range of clinical services that we deliver has extended, and we now provide patient care across a 24-hour period within the Shropshire, Telford & Wrekin and Powys localities.

Our mission statement is “To keep the patient at the heart of all that we do”, and it takes all of our team working together to achieve this.

Shropdoc drivers

Our drivers work across bases in Shropshire and Powys to support our Doctors and UCPs who are visiting patients at home or seeing them at the base. They take full responsibility for making sure that all of our clinicians have the kit and support that they need to focus on the task in hand – providing the best possible clinical care for our patients. 

They make sure that all of the medicines and kits are available and in good order, undertake reception duties at our bases and drive our doctors and UCPs to see our patients out in the community all while providing valuable moral and practical support.

This important role enables us to continue our service; meeting patient needs in the community when GP surgeries are closed. We have, therefore, recently welcomed several new team members in Brecon and are continuing to recruit in Shropshire.

Say hello to our new drivers

Our new drivers have enjoyed getting to grips with their new role, many of them having completed their training and induction and now flying solo. 

A recently recruited Shropshire driver told us: “The job isn’t what I expected it to be… I expected there to be more repetitive tasks and hard graft. And while it is a very responsible job and there are important checks that must be undertaken, I get great satisfaction from supporting our clinicians and the community.”

You can find out more about our vacancies and becoming a member of our valued team here.